Your safety is most important to us.
No damage has ever resulted for one of our customers from an illegal use of personal data because of purchases at Comm4All. In the past the topic "safe shopping on the Internet" was found again and again in the media. We and the service providers with which we cooperate, hold the safety precautions always state-of-the-art so that no damage can result for you.

For the following reasons all transactions and with that your purchase are so safe at Comm4All:
All personal data transmitted with our safety server are encoded before they are transmitted on the Internet. As an additional safety for you we have had our online store checked and certified by Trusted Shops.
If you prefer, you can inform us after giving up the online order by phone or by telefax about your personal data. You find nearer information about it below.

The way our safety systems work:
Our safety server software encodes all your personal data like credit card number, banking connection, account number, name and address. This information cannot be read by unauthorizeds at the assignment on the Internet. At the encoding the signs entered by you are converted to a code which can be transferred safely on the Internet.
If a "hacker" should succeed anyway, our payment service providers assume all costs which arises from the improper use presupposed that the abuse was not caused by a fault for your part to use your data improperly.

Some important notes:
The defrayal by the payment service providers in the case of an abuse is valid only for online purchases. In the case of an improper use of your data you must inform the respective service provider about it in accordance with the regulations provided for it.

Do you prefer not to entrust your personal data to the Internet nevertheless?
Simply order the desired products online, indicate as payment method "advance payment" and under remarks "personal data transmission". Then call us under the following phone number +49 (2364) 106550 to give us your data. Or if you would rather fax the information: +49 (2364) 106551.

With us your online purchase is safe:
We have let ourselves be examined comprehensively and have certified for the well-known Trusted Shops quality seal for safe web shopping!

Safe web shopping with Trusted
Shops and money-back guarantee.

The seal of quality with guarantee for checked and respectable suppliers
All dealers certified with the Trusted Shops quality seal were subjected to comprehensive safety tests. This examination with more than 100 individual criteria orientates itself at the demands of the consumerists as well as the national and European law. It contains credit standing, security engineering, price transparency, obligations to disclose information, customer service and protection of data privacy. These requirements are permanently developed further and adapted to latest developments in the area of jurisdiction and consumer protection.

If there should be problems anyway ...
You can apply for the money-back guarantee at a certified online store after every purchase. If it then should nevertheless come to problems on the purchase or the delivery, you can consult our experienced, multilingual service centre by on-line system, e-mail or telephone. You receive professional help e. g. with the reverse transaction of purchases here. The settlement of dispute method used here successfully is promoted by the European Commission because of its practicability and cost effectiveness.

You receive further information about the safe online shopping at Trusted Shops.

directpay24 (www.directpay24.com) is the TÜV certified payment service of Payment Network AG. When paying using directpay24 you need your standard eBanking access data such as bank account number, PIN and TAN. All input of order and merchant data are performed automatically by the system. Your data will be processed in the secure, independent payment form of directpay24.

directpay24 is completely free for buyers and offers several direct benefits: you do not need to change software or website. As the merchant receives instant notification of a successful transaction, we deliver goods instantly if you pay using directpay24.

Besides industry best pratice security standards comparable to eBanking standards, Payment Network AG offers an insurance against PIN/TAN misuse and identity theft. Please read more here.